June 19, 2014

The Sub-Zero Warranty Program Offers Value and Peace of Mind

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Whether you are replacing a 25-year-old Sub-Zero Refrigerator Model 550 or 650, or purchasing your very first Sub-Zero integrated refrigerator, you’ll be happy to know that Sub-Zero’s Warranty program just keeps getting better. Sub-Zero is designed for the highest caliber of reliability, quality and longevity with longer  warranties on full products and systems than others brands

With any Sub-Zero for residential use, you receive…

A Full Two-Year Warranty

For two years from the date of original installation, this Sub-Zero product warranty covers all parts and labor to repair or replace, under normal residential use, any part of the product that proves to be defective in materials or workmanship. All service provided by Sub-Zero under the above warranty must be performed by a Sub-Zero factory certified service company. This warranty service may be performed by Clarke Customer Care.


Factory-Certified Installers Extend Your Two-Year to a Three-Year Warranty

That’s right, Sub-Zero will extend your full warranty by an additional year when you have your Sub-Zero unit(s) installed by a factory-certified installer. These installers have been through extensive training and testing to ensure that your appliance is treated with the utmost care and installed properly. With high-performance appliances from Sub-Zero, this step can bring an additional layer of peace of mind.

A Full Five-Year Sealed System Warranty

For five years from the date of original installation, this Sub-Zero product warranty covers all parts and labor to repair or replace, under normal residential use, these parts that prove to be defective in materials or workmanship: compressor, condenser, evaporator, drier and all connecting tubing. All service provided by Sub-Zero under the above warranty must be performed by a Sub-Zero factory-certified service company. This warranty service may be performed by Clarke Customer Care,

A Limited 12-Year Sealed System Warranty

For twelve years from the date of original installation, Sub-Zero will repair or replace the following parts that prove to be defective in materials or workmanship: compressor, condenser, evaporator, drier and all connecting tubing. If the owner uses Sub-Zero factory certified service, the service provider will repair or replace these parts with the owner paying for all other costs, including labor. If the owner uses non-certified service, the owner must contact Sub-Zero, Inc. to receive repaired or replacement parts. Sub-Zero will not reimburse the owner for parts purchased from non-certified service or other sources.This warranty service (parts purchase) may be also be performed by Clarke Customer Care.

Should you have any additional questions about the Sub-Zero Warranty program, please feel free to contact Clarke or Clarke Customer Care. Or, better yet, visit a Clarke showroom to get the details on all the reasons why Sub-Zero Refrigerators and Freezers offer features and benefits you won’t find anywhere else.

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