Warranty Information

Clarke Customer Care has factory-trained technicians who specialize in service for the following brands:

Sub-Zero

Clarke Customer Care provides warranty service, by factory-trained technicians, for your Sub-Zero appliances. Sub-Zero’s factory warranty is as follows:

  • Full Two-Year Warranty: All Sub-Zero products carry a two-year warranty on parts and labor for any part of the product that proves to be defective in materials or workmanship. Stainless steel (Classic, Platinum, and Carbon) doors, panels, product frames, and interior surfaces are covered by a limited 60-day parts and labor warranty for cosmetic defects. Replacement water filter cartridges are not covered by the product warranty.
  • Five-Year Warranty on the Sealed System: All Sub-Zero products carry a five-year parts and labor warranty to repair or replace any components in the sealed system that prove to be defective in materials or workmanship. The warranty covers these key components: compressor, condenser, evaporator, dryer, and all connecting tubing.
  • Twelve-Year Limited Warranty: After the five-year full warranty, an additional seven-year parts warranty covers the sealed system.

Wolf

Clarke Customer Care provides warranty service, by factory-trained technicians, for your Wolf appliances. Wolf’s factory warranty is as follows:

  • Full Two-Year Warranty: For two years from the date of original installation,your Wolf Appliance product warranty covers all parts and labor to repair or replace any part of the product that proves to be defective in materials or workmanship. All service provided by Wolf Appliance Company under the above warranty must be performed by Wolf Appliance factory authorized service centers, unless otherwise specified by Wolf Appliance Company. Service will be provided in the home during normal business hours.
  • Limited Third Through Fifth Year Warranty: From the third through fifth year from the date of original installation, Wolf will repair or replace any of the following parts that prove to be defective in materials or workmanship: gas burners (excluding appearance), electric heating elements, ventilation blower motors, electronic control boards, magnetron tubes, and induction generators. Wolf recommends that you use Wolf factory authorized service centers to perform such service. Labor to remove and replace defective parts is not covered.
  • Lifetime Limited Warranty: For the life of the product, Wolf will repair or replace any barbecue body or barbecue hood that rusts through as a result of defective material or workmanship. Labor to remove and replace defective parts is not covered. Wolf recommends that you use Wolf factory authorized service centers to perform such service.

ASKO

Clarke Customer Care provides warranty service, by factory-trained technicians, for your ASKO washer, dryer, or dishwasher. ASKO’s factory warranty is as follows:

  • 3 years: All parts and labor
  • 5 years: Parts for electronic controls, timers, motors and pumps
  • Lifetime: stainless steel drum (see Warranty Certificate for complete details)
We were welcomed by a consultant at Clarke from the moment we walked in; to the point that we did not hesitate coming back twice with more questions -that were all answered precisely and to our satisfaction. One of the chefs even hand wrote a recipe for us before leaving the showroom. We will come back and we will recommend Clarke to friends and family.
M. Moulins
I love visiting the showroom. I have done two kitchens, one 4 years ago and one this year. I always come away better informed and excited about my kitchens and my new appliances.
Jack M.
A visit to the showroom is a definite must for anyone building or remodeling, with a high end kitchen in mind. The experience was not only phenomenal in terms of product, but having a personal and extremely knowledgeable consultant to answer every question was over the top.
Cindy B.
What's eminently clear is that, side by side or from afar, the Wolf line stands head and shoulders over it's competitors…and this affirmation is not only because of the product, but because of your professionalism, hospitality, and congeniality.
Q.K.
Wandering through the showroom is an absolute droolfest, it takes your breath away as you look at all the incredible examples of epicurean elegance. One spectacular kitchen features icy white, almost glittery countertops composed of quartz embedded in resin, looking like something straight out of a winter palace. Duel refrigerators encased in handtooled Douglas Fir, inlaid with leather and copper details...Luscious.
Robin Glowa – Food Blog: Confessions of a Conscious Chef
We felt fortunate to be able to visit your showroom a number of times to compare different products and finalize our selections. We are very pleased with our Sub-Zero refrigerator and Wolf stove as well as Wolf cooktop. Our salesperson was quite knowledgeable and happy to answer our questions.
Dianne S.
Very customer oriented, very well trained, and knowledgeable. Did not consider even buying Sub-Zero, Wolf or Asko until I visited Clarke. Sold my Husband!
Tracy H.
Awesome experience. Thank you for allowing me to visit so many times designing our kitchen renovation.
Walter L.
It was a great way to see the products first hand. My husband and I were building a house and the showroom gave us a great feel for what we wanted. Our consultant was outstanding. She was knowledgeable and helpful even after our visit.
Danielle M.
From the time my wife and I walked into the South Norwalk showroom, Clarke was a 10! Marco was knowledgeable and told us everything we needed to know. We went to several cooking demonstrations and now that our appliances are installed, we love them. The Sub-Zero refrigerators we have are the best we've ever owned. And the Wolf Dual-Fuel Range and Warming Drawer are perfect. I would recommend Clarke to anyone designing a new ktichen.
Richard Rosenthal